Quality Policy

Gazexperts Ltd is an integrated logistics company dealing in the road transportation of bulk liquids and other dry cargo across East and Central Africa. The company has been in operation since the 1960s when it was founded as a second-generation transportation company. It underwent a restructuring process in 2007 and has since created a significant and positive footprint in the petroleum-products transportation sector.

• Highest Standards of Health, Safety, Security, Environment and Quality.
• Customer Focus (FMCG Mindset and putting our customers at the heart of everything we do)
• Growth of the business.
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Refresher training sessions are conducted periodically through toolbox sessions, quarterly safety meetings on various topics like near miss / potential incident reporting, learning points from accidents, emergency response, general mechanics of the vehicles, etc. Defensive training refresher sessions are also conducted annually.

Gazexpert drivers are provided with a HSE driver’s handbook which contains all emergency contact numbers, precautions to take in case of emergency situations like accidents, fire, product spill, procedures for loading / unloading, bulk deliveries, handling hazardous products, defensive driving techniques, regulations for work at terminals and information about hazardous material warning labels.

The driver handbook also carries details on driver merits like training details, toolbox meetings, etc. and demerits such as traffic violations, accident details, etc. Company policies, journey management guidelines, and route assessment reports are provided alongside the HSE driver’s handbook with the driver’s passport for their ready reference.

Gazexpert has introduced the Driver League System to promote a proactive safety culture among drivers. As per the system, drivers can earn points on merits such as Accident Free Month and Complaint Free Month. Other assessment areas include:

Number of near-miss reports reported and number of toolbox sessions attended. They can also lose points on accidents, customer complaints, traffic violations and any disciplinary notices

Gazexpert ensures that all drivers are trained as per the company’s requirements through a mentoring process that is undertaken during the early stages of a driver’s employment. This ensures faster learning and adherence to rules and regulations.

In addition, during in-cab partnering sessions the performance of the drivers is monitored. Any corrective action or training required is addressed at this stage. The Driver Mentor tests the new driver to assess their driving abilities and issues a report. After recruitment, the Driver Mentor keeps track of the driver’s performance at all stages, including in-cab monitoring.